Frequently Asked Questions.

For the best vehicle availability we recommend booking at least 24 hours ahead, and earlier for large groups, weddings, and peak travel dates. That said, we operate around the clock and will always try to accommodate shorter notice.

Often, yes. Our dispatch runs 24/7, so call (253) 777-1539 and we'll check live availability. Same-day and last-minute rides depend on an available vehicle and chauffeur, so the sooner you call the better.

Yes. Contact dispatch as early as possible to change or cancel. Standard reservations can be cancelled free of charge up to 24 hours before pickup, and changes to timing, vehicle, or stops are accommodated whenever a vehicle is available.

Yes. Once your reservation is set we send a confirmation with your pickup details, vehicle, chauffeur contact, and flat-rate price. You'll also hear from dispatch as your pickup time approaches.

Yes. We dispatch chauffeurs 24 hours a day, seven days a week, including holidays and overnight. Early-morning airport departures and late-night arrivals are routine for us.

Yes. We offer corporate accounts with centralized booking, monthly invoicing, and priority dispatch for teams and executives. Call us to set up an account for your company.

Yes. SeaTac (Seattle-Tacoma International Airport) transfers are one of our most-booked services, with flat rates from Tacoma and across the region. We handle both departures and arrivals, 24/7.

Yes. We monitor your flight in real time and adjust your pickup to the actual arrival, so a chauffeur is ready when you land — even if your flight is early or late.

Nothing to worry about. Because we track your flight, your chauffeur's timing follows your actual arrival, and there's no charge for standard flight delays on airport pickups.

For a standard arrival, your chauffeur coordinates a curbside pickup and stays in touch by phone. If you'd prefer to be met inside at baggage claim with a name sign, add our meet-and-greet service.

Meet-and-greet is an add-on, from $35, where your chauffeur parks and meets you inside the terminal at baggage claim with a name sign, then helps with your luggage to the vehicle. It's popular for first-time visitors, families, and VIPs.

We plan your pickup around your flight time, traffic, and check-in, aiming to have you at the terminal with comfortable time to spare. When you book we'll recommend a pickup time for your specific flight.

Yes. While SeaTac is our primary airport, we also arrange transfers to and from regional airports on request. Call dispatch with your airport and flight details for a flat-rate quote.

Our chauffeured fleet includes the Premium Sedan and Executive Sedan for one to three riders, the Luxury SUV for up to six with luggage, and the Executive Sprinter van for groups up to fourteen.

From a single traveler up to fourteen in one vehicle. Sedans seat up to three, the Luxury SUV up to six, and the Executive Sprinter up to fourteen. For larger groups we coordinate multiple vehicles as one booking.

Yes. Child and booster seats are available as an add-on from $15 per seat. Let us know your children's ages and the number of seats when you book so we can install them before pickup.

Our standard fleet is not equipped with a wheelchair lift. We can carry foldable wheelchairs and walkers, and seat guests who are able to transfer to a vehicle seat. If you need a wheelchair-accessible vehicle, let us know and we'll advise on options.

Yes. Choose an SUV or Sprinter for luggage-heavy trips, and tell us about oversized items — golf clubs, skis, or extra bags — at booking. Oversized luggage is quoted so we send a vehicle with the right space.

A sedan suits one to three passengers, the Luxury SUV is ideal for families and up to six with luggage, and the Sprinter van is best for seven to fourteen traveling together. When you book we'll recommend the right fit for your party and bags.

Yes. All vehicles in our fleet are strictly non-smoking and non-vaping, and are detailed between rides so every guest steps into a clean, fresh vehicle.

We serve all of Pierce County and the greater Puget Sound, including Tacoma, University Place, Lakewood, Puyallup, Gig Harbor, DuPont, and JBLM, plus Seattle, Bellevue, SeaTac, and Olympia.

Yes. Beyond local transfers we arrange longer regional trips on request. Call dispatch with your route for a flat-rate quote.

Yes. We regularly run flat-rate trips north to Seattle and Bellevue and south to Olympia, along with everywhere in between. Point-to-point rates are quoted upfront by destination.

Yes. We provide transportation to and from JBLM and the DuPont area, including airport and cruise transfers. Please allow time for base access procedures when we plan your pickup.

Yes. Add stops to a point-to-point trip for a small per-stop fee from $20, or book by the hour for a day with several stops and waiting. Tell us your itinerary and we'll quote the best option.

For airport arrivals we build in reasonable time for you to reach the vehicle, and we track flights so pickups match your landing. For extended waiting or multi-stop trips, wait time is quoted per 15 minutes, or you can simply book by the hour.

Service animals are always welcome at no charge. Other pets are welcome by prior arrangement — please let us know at booking so we can prepare the vehicle, and we ask that pets be clean and, where possible, crated.

No. For the comfort of every guest, all our vehicles are strictly non-smoking and non-vaping.

For most rides, alcohol consumption isn't permitted in keeping with Washington law. For certain special-occasion and event bookings we can make arrangements — ask dispatch when you reserve.

Call dispatch at (253) 777-1539 as soon as you notice. We log found items and will arrange to return your belongings to you as quickly as possible.

Yes. We run 24/7 in all seasons, adjusting timing for snow, ice, and heavy traffic to keep you safe and on schedule. In severe weather your chauffeur may suggest an earlier pickup for airport and cruise departures.

Call or text 24/7 dispatch at (253) 777-1539, or email support@tacomatransportation.com. For reservations you can also use the online booking form anytime.